Past Incidents

3rd October 2022

No incidents reported

2nd October 2022

No incidents reported

1st October 2022

No incidents reported

30th September 2022

No incidents reported

29th September 2022

No incidents reported

28th September 2022

Secure Desktop and Secure Portal and Banner Disruption

Employees are experiencing issues accessing Secure Desktop and Secure Portal. Banner access is also intermittent. There is a disruption to underlying cloud infrastructure, and vendor is currently addressing. Issue started around 10AM, and no ETA to complete recovery.

Employees are able to access Secure Desktop and Secure Portal but subject to change. Cloud infrastructure is still pending full recovery.

27th September 2022

No incidents reported

26th September 2022

Canvas System Performance

Users are experiencing slowness and errors when accessing Canvas. See https://status.instructure.com/ for updates. -- Resolved as of 8:37am PDT.